amjli Frequently
Asked Questions

amjli requires Know Your Customer (KYC) verification before processing your first withdrawal. You will need to submit a valid government-issued ID — a Philippine passport, SSS card, driver's license, or PhilSys national ID are all accepted. A selfie holding your ID may also be requested. KYC is typically reviewed and approved within 24 hours on business days.

The minimum age to register and play on amjli is 21 years old. This is strictly enforced in compliance with PAGCOR regulations governing online gambling in the Philippines. Any account found to belong to a person under 21 will be immediately suspended and any deposits refunded. Age verification documents are required before withdrawals are approved.

On the amjli Login page, click "Forgot Password" and enter the email address linked to your account. A password reset link will be sent to that email within a few minutes. If you no longer have access to your registered email, contact amjli's 24/7 live chat support team for identity-verified account recovery assistance.

No. amjli strictly enforces a one-account-per-player policy. Duplicate accounts are detected automatically and may result in the suspension of all associated accounts and forfeiture of any bonuses. If you already have an existing amjli account that you cannot access, please contact our live chat support rather than creating a new registration.

To permanently close your amjli account, contact our live chat support team and submit a closure request. Before closing, any remaining balance will be withdrawn to your verified payment method. If your closure request is related to gambling concerns, our team will also discuss self-exclusion options and responsible gaming resources available to you as a Filipino player.

The minimum deposit on amjli is ₱100 PHP for GCash and Maya transactions. For bank transfers via BPI, BDO, or Metrobank, the minimum deposit is ₱500 PHP. There is no maximum deposit limit imposed by amjli, though your bank or e-wallet provider may apply their own transaction caps. Deposit limits can also be self-imposed via amjli's responsible gaming tools.

GCash withdrawals on amjli are typically processed within 15 to 60 minutes after approval, making it one of the fastest withdrawal options available to Filipino players. Processing times may be slightly longer during peak hours or if your account KYC verification is still pending. Once amjli releases the funds, they appear in your GCash wallet almost instantly.

The minimum withdrawal amount on amjli is ₱200 PHP for e-wallet methods including GCash and Maya. For bank transfers to BPI, BDO, or Metrobank accounts, the minimum withdrawal is ₱500 PHP. Withdrawals below these thresholds will not be processed. There are no withdrawal fees charged by amjli — any applicable fees are on the receiving bank or e-wallet provider's end.

Bank transfer withdrawals to BPI, BDO, and Metrobank accounts are typically processed within 1 to 3 business days after amjli approves the request. Withdrawals submitted on weekends or Philippine public holidays may take slightly longer as bank clearing times apply. For faster access to your winnings, GCash or Maya withdrawals are recommended as they process within the same day.

Yes, amjli features a fully-featured live casino section with real human dealers streamed in HD video. Available live games include Baccarat, Blackjack, Roulette, Dragon Tiger, Sic Bo, and several game show-style titles. Live tables run 24 hours a day, 7 days a week. Filipino players particularly enjoy the Baccarat and Dragon Tiger tables which offer low minimum bets starting at ₱10.

Yes, amjli's sportsbook covers PBA (Philippine Basketball Association) games alongside international leagues including the NBA, UFC, football, and more. You can place pre-match bets as well as live in-play bets during ongoing games. Odds are updated in real time and displayed in both decimal and fractional formats. Minimum sports bets start at ₱20 PHP.

Yes, amjli includes an e-sabong section featuring live cockfighting streams from licensed arenas. Filipino players can watch live derbies and place bets on Meron, Wala, or Draw outcomes in real time. E-sabong on amjli is hosted through licensed operators and is only available to verified players aged 21 and above in compliance with PAGCOR rules.

RTP percentages on amjli slots vary by game and provider. Most JILI and PG Soft titles on amjli have RTPs ranging from 96% to 98%, which is competitive by industry standards. The RTP for each specific game is displayed in the game's information or paytable screen. Higher RTP means the game returns more to players over time, though individual session outcomes are always random.

A wagering requirement (also called a rollover or playthrough) is the number of times you must bet your bonus amount before it converts into withdrawable cash. For example, a ₱1,000 bonus with a 20x wagering requirement means you need to place a total of ₱20,000 in bets before withdrawal. amjli clearly states wagering requirements on each bonus offer — always read the terms before claiming.

Yes, amjli operates a loyalty program that rewards consistent players with points for every real-money bet placed on eligible games. Points accumulate over time and can be redeemed for bonus credits, free spins, or cashback rewards. Higher-tier VIP members enjoy additional perks including faster withdrawal processing, dedicated account managers, and exclusive promotions tailored for Filipino high-rollers.

Yes, amjli accepts USDT (Tether) deposits and withdrawals. When selecting your deposit method, choose the Crypto option and select USDT. You will be provided with a wallet address and the exact amount to send. Crypto transactions are confirmed after the required network confirmations and converted to PHP at the prevailing rate at the time of deposit.

Yes, amjli is fully optimised for mobile play on both Android and iOS devices. There is no separate app download required — simply open your mobile browser, navigate to amjli.net, and log in. The platform automatically adjusts its layout for touchscreen use. All games including slots, live casino, bingo, and the sportsbook are available in the mobile browser version.

amjli does not charge any platform-side fees for deposits or withdrawals. However, your payment provider — whether GCash, Maya, BPI, BDO, or Metrobank — may apply their own transaction fees in accordance with their own fee schedules. We recommend checking your e-wallet or bank app for any applicable charges before initiating a large transaction.

To activate self-exclusion on amjli, contact our 24/7 live chat support team and request a self-exclusion. You can choose exclusion periods of 6 months, 1 year, 3 years, or permanent closure. Once activated, your account is blocked within 24 hours and cannot be reopened during the exclusion period. Self-exclusion is a free, confidential service and we encourage any player who needs it to reach out without hesitation.

If you or someone you know is struggling with problem gambling in the Philippines, several resources are available. PAGCOR operates a responsible gaming hotline for affected players. The National Center for Mental Health (NCMH) in Mandaluyong provides counselling services. Gamblers Anonymous Philippines holds regular support meetings in Metro Manila, Cebu, and Davao. amjli's support team can also direct you to local help services at any time.