Responsible Gaming
at amjli Philippines
At amjli, we believe that gaming should always be an enjoyable form of entertainment — never a source of financial stress or personal harm. Our responsible gaming program gives every Filipino player the tools, information, and support needed to stay in control at all times.
Player Protection Features
Your Responsible Gaming Toolkit
amjli provides a comprehensive set of responsible gaming tools built directly into your account. These features are available at any time — no waiting period, no extra verification needed to activate them.
Deposit Limits
Set a maximum daily, weekly, or monthly deposit cap on your amjli account. Once your chosen limit is reached, no further deposits will be accepted until the period resets. Lowering your limit takes effect immediately; increasing it requires a 24-hour cooling-off period to protect you from impulse decisions.
Session Time Limits
Define how long you want to play in a single session. Once your session limit is reached, amjli will display a clear notification and log you out automatically. This helps Filipino players who tend to lose track of time during extended gaming sessions — especially on live casino tables and slot games.
Reality Check Reminders
Opt into regular reality check pop-ups that display how long you have been playing and your net win or loss for the session. These periodic reminders — available every 30, 60, or 90 minutes — help you stay conscious of your gaming activity and make informed decisions about whether to continue.
Cool-Off Period
If you feel you need a short break from gaming, activate a cool-off period of 24 hours, 7 days, or 30 days. During this period your account will be temporarily suspended — you cannot log in, place bets, or make deposits. The cool-off period cannot be cancelled once activated, giving you a genuine pause from play.
Self-Exclusion
For players who feel their gambling has become a serious concern, amjli offers self-exclusion for periods of 6 months, 1 year, 3 years, or permanent exclusion. A self-exclusion request is processed within 24 hours and blocks access to your account across all amjli platform entry points. Contact our support team via live chat to initiate the process.
Loss Limits
Set a cap on the maximum amount you are willing to lose within a defined period. Once your loss limit is hit, amjli will prevent further wagering until the limit period resets. Like deposit limits, reductions take effect immediately while increases require a mandatory review period to ensure player protection is maintained.
Know the Signs
Recognising Problem Gambling
Problem gambling can affect anyone — regardless of age, income, or background. The earlier it is identified, the easier it is to address. amjli encourages all players to be honest with themselves and check in regularly on their gaming habits.
If you recognise two or more of the warning signs on this page in your own behaviour, we strongly encourage you to reach out to our support team or activate a self-exclusion period through your amjli account settings.
Remember: Gambling should be entertainment, not a way to earn money or escape personal problems. If it no longer feels fun, it may be time to take a break.
Chasing losses — Continuing to bet in an attempt to recover money you have already lost.
Gambling beyond your means — Betting with money intended for rent, bills, groceries, or other essentials.
Borrowing to gamble — Taking loans, using credit cards, or borrowing from family and friends specifically to fund gambling.
Preoccupation with gambling — Spending excessive time thinking about betting, planning the next session, or reliving past wins and losses.
Hiding gambling activity — Lying to family members or friends about how often you play or how much you have spent.
Feeling unable to stop — Repeatedly trying to cut down or stop gambling but finding yourself unable to do so.
Neglecting responsibilities — Missing work, school, or family obligations in favour of gambling sessions.
Using gambling to cope — Turning to gambling to relieve stress, depression, anxiety, or other emotional difficulties.
Self-Assessment
Quick Self-Check Questionnaire
Answer the following questions honestly. If you answer "Yes" to three or more, we encourage you to reach out to amjli support or a professional counselling service. This questionnaire is for self-reflection only and does not constitute a clinical diagnosis.
Have you ever gambled with money that was budgeted for essential expenses like food, rent, or utilities?
Do you find yourself thinking about gambling frequently throughout the day, even when you are not playing?
Have you ever tried to stop or reduce your gambling but found it difficult to follow through?
Do you increase your bet sizes to maintain the same level of excitement you used to feel with smaller bets?
Have you borrowed money or sold personal belongings to fund your gambling activity?
Has your gambling caused tension, arguments, or concern among your family, friends, or colleagues?
Do you gamble to escape problems, negative emotions, or feelings of loneliness and anxiety?
After losing, do you feel a strong urge to return immediately and win back what you lost?
Step-by-Step Guide
How to Set Your Gaming Limits on amjli
Activating responsible gaming controls on your amjli account is straightforward. All tools are accessible directly from your account dashboard — no need to contact support for deposits limits, session timers, or reality checks.
For self-exclusion requests, our 24/7 live chat support team is ready to assist you immediately. Self-exclusion is processed as a priority and takes effect within 24 hours of your request.
Log in to Your amjli Account
Access your player account by visiting the amjli Login page and entering your registered email address and password. Make sure you are accessing the official amjli.net domain for your security.
Navigate to Responsible Gaming Settings
Click on your account avatar or username in the top right corner of the platform and select "Responsible Gaming" from the dropdown menu. All player protection tools are grouped under this section.
Choose the Tool You Want to Activate
Select from deposit limits, loss limits, session time limits, reality check reminders, cool-off periods, or self-exclusion. Each tool has a clear description and configuration options displayed on screen.
Set Your Preferred Parameters
Enter the amount or time period you are comfortable with. For deposit and loss limits, you can choose daily, weekly, or monthly intervals. For session limits, choose between 1 to 8 hours. Confirm your selection to apply it immediately.
Receive Confirmation and Monitor Your Activity
You will receive an on-screen confirmation and an email notification once your limits are active. You can review your gaming activity summary — including time spent and amounts wagered — from the same Responsible Gaming section at any time.
Help & Support
Where to Get Help in the Philippines
If you or someone you know is struggling with problem gambling, reaching out is the first and most important step. The following organisations provide confidential support to Filipino players.
PAGCOR Responsible Gaming
The Philippine Amusement and Gaming Corporation operates a dedicated responsible gaming program and hotline for players experiencing gambling-related difficulties. PAGCOR is the primary regulatory body overseeing all licensed online gaming in the Philippines.
National Center for Mental Health
The NCMH, located in Mandaluyong City, Metro Manila, provides mental health services including counselling and treatment for behavioural addictions. Filipino players in Metro Manila, Quezon City, and surrounding areas can access their services.
Gamblers Anonymous Philippines
A peer support fellowship for individuals who have developed a gambling problem. Regular meetings are held across Manila, Cebu, Davao, and other major Philippine cities. Membership is free and all participation is completely confidential.
amjli Live Support
amjli's own support team is available around the clock via live chat. If you want to activate self-exclusion, discuss your gaming habits, or simply need someone to talk to about your options, our team is trained to assist with sensitivity and discretion.
amjli's Commitment to Responsible Gaming in the Philippines
Responsible gaming is not an afterthought at amjli — it is a foundational principle that shapes how we design our platform, train our support staff, and interact with our player community across the Philippines. We understand that gambling, when approached without proper safeguards, can transition from a leisure activity into a harmful habit. That is why amjli has invested in building one of the most comprehensive responsible gaming programs available to Filipino online casino players today.
From the moment a new player registers on amjli.net, our platform applies responsible gaming principles. Age verification checks are mandatory — every account must pass identity and age verification before deposits are permitted, ensuring full compliance with PAGCOR's 21+ requirement. Players who cannot verify their age will have their accounts suspended pending documentation review.
amjli strictly enforces the PAGCOR-mandated 21+ minimum age for all online gambling activity in the Philippines. No exceptions are made under any circumstances. Any account found to belong to a person under 21 years of age will be immediately closed and any deposits returned in accordance with regulatory requirements.
Playing Smart: Tips for Healthy Gaming Habits
Whether you enjoy slots, live dealer games, sports betting on PBA and NBA matchups, or Bingo sessions on amjli, keeping your gambling healthy comes down to a few key habits that every Filipino player should practice consistently:
- Set a budget before you play — Decide in advance how much you are willing to spend on your amjli session, and treat that amount as an entertainment expense rather than an investment. Never gamble with money you cannot afford to lose.
- Use GCash or Maya budget controls — Filipino players who deposit via GCash or Maya can use the built-in spending controls on those apps to cap how much they transfer to gaming platforms each month. This adds an extra layer of financial protection outside of amjli itself.
- Keep gaming separate from emotions — Avoid logging into amjli when you are stressed, angry, or going through a difficult personal situation. Emotional states significantly increase the likelihood of impulsive decisions and chasing losses.
- Take regular breaks — Even short pauses during a gaming session help you reassess whether you are still enjoying the experience and playing within your original budget.
- Never chase losses — If you have reached your session budget without a positive result, close the app and walk away. Chasing losses is one of the most common paths toward problem gambling behaviour.
- Keep family in the loop — Responsible gambling is easier when the people closest to you are aware of your hobby and can offer perspective if they notice concerning patterns.
Underage Gambling Prevention
Protecting minors from accessing online gambling platforms is a responsibility that amjli takes very seriously. Beyond our mandatory age verification process, we encourage parents and guardians across Metro Manila, Cebu, Davao, and all parts of the Philippines to take proactive steps to prevent underage access to gambling platforms on shared devices.
We recommend enabling parental control software on any device that a minor might use, using separate browser profiles with password protection, and having open conversations with young people in the household about the legal age requirements and risks associated with gambling. If you suspect that a minor has accessed the amjli platform, contact our support team immediately via live chat — we will investigate and act swiftly.
Our Responsible Gaming Standards and Ongoing Improvements
amjli continuously reviews and strengthens its responsible gaming measures in line with evolving best practices and PAGCOR guidance. Our responsible gaming program is reviewed on a regular basis to identify new tools, improved player communication strategies, and additional support resources that can benefit the Filipino player community.
Staff who interact with players — particularly our live chat support team — receive ongoing training in identifying potential signs of problem gambling and responding to players with empathy, accuracy, and a focus on player wellbeing rather than platform retention. Player protection will always take precedence over revenue considerations when the two come into conflict.
We also participate in ongoing industry discussions around responsible gaming standards for the Philippine online gaming market. As the regulatory landscape evolves — including any future updates to PAGCOR's responsible gaming framework — amjli is committed to implementing required changes promptly and transparently communicating those changes to our player community.
Play With Confidence
Gaming That Puts You First
amjli gives every Filipino player the tools to enjoy casino games, slots, and sports betting safely and responsibly. When you are ready to play, we are here — with full support every step of the way.