Privacy Policy

amjli ("amjli", "we", "us", "our") is the operator of the online casino and sports betting platform accessible at amjli.net. We are committed to protecting the privacy and personal information of all players, registered users, and visitors to our platform in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations issued by the National Privacy Commission of the Philippines.

This Privacy Policy applies to all personal data collected through the amjli website, mobile-optimised web experience, live chat support, email communications, and any other channel through which you interact with amjli. It does not apply to third-party websites, payment processors, or game providers that may be accessible via links or integrations on our platform — those parties operate under their own privacy policies.

amjli collects personal data that is necessary, adequate, and not excessive in relation to the purposes for which it is collected. The categories of personal data we may collect include the following:

amjli does not collect sensitive personal information (as defined under Section 3(l) of RA 10173) unless it is strictly necessary for a specific regulatory obligation — for example, collecting health-related information as part of a responsible gaming self-exclusion request.

amjli collects personal data through several channels, all of which are designed to be transparent and proportionate to the intended purpose:

• Direct submission: When you complete the amjli registration form, submit KYC documents, contact our support team via live chat or email, or update your account profile settings.
• Automated technical collection: When you access or use the amjli platform, our servers automatically log technical data such as your IP address, device identifiers, browser information, and session activity. This data is collected using server logs and, where applicable, cookies and similar technologies.
• Payment processors: When you make a deposit or request a withdrawal, our payment processing partners (GCash, Maya, GrabPay, InstaPay, BPI, BDO, Metrobank) may share transaction reference data with amjli for reconciliation and fraud prevention purposes.
• Third-party identity verification providers: amjli may use licensed third-party KYC service providers to assist in verifying the identity documents you submit. These providers process your documents under strict confidentiality agreements.
• Referral and affiliate channels: If you arrive at amjli via an affiliate link, we may record the referring affiliate identifier alongside your registration. No additional personal data beyond what you voluntarily provide is collected through this channel.

amjli uses the personal data we collect only for the specific, legitimate purposes described below. We do not use your data for any purpose that is incompatible with the purpose for which it was originally collected:

• Account creation and management: To register your amjli account, verify your identity, maintain your account settings, and provide access to our games and services.
• Transaction processing: To process deposits, withdrawals, bonus credits, and refunds in a timely and accurate manner via your preferred Philippine payment method.
• Regulatory and legal compliance: To comply with applicable Philippine law and PAGCOR requirements, including anti-money laundering (AML) obligations under RA 9160 (as amended), KYC obligations, and data retention requirements.
• Fraud prevention and platform security: To detect, investigate, and prevent fraudulent transactions, account takeovers, multi-accounting, bonus abuse, and other security threats to the amjli platform and its players.
• Customer support: To respond to your enquiries, resolve disputes, process complaints, and assist you with account-related issues through our 24/7 live chat and email support channels.
• Responsible gaming: To monitor gambling patterns for signs of problem gambling, enforce deposit limits and self-exclusion requests, and comply with responsible gaming obligations.
• Platform improvement: To analyse aggregated and anonymised usage data to improve the performance, usability, and game selection of the amjli platform.
• Marketing communications: Where you have provided explicit opt-in consent, to send you information about promotions, bonuses, new games, and platform updates. You may withdraw marketing consent at any time via your account settings or by contacting support.

amjli processes your personal data on the following legal bases, as recognised under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:

• Contractual necessity: Processing is necessary for the performance of the contract between you and amjli — specifically, to operate your account, process wagers and payments, and provide the services you have registered to use.
• Legal obligation: Processing is necessary for amjli to comply with its legal and regulatory obligations under Philippine law, including AML obligations, PAGCOR licensing requirements, and data retention mandates.
• Legitimate interests: Processing is necessary for the legitimate interests of amjli, including fraud prevention, platform security, responsible gaming monitoring, and business analytics — provided that such interests are not overridden by your rights and interests as a data subject.
• Consent: Where amjli relies on consent as a legal basis (e.g., for marketing communications or the processing of sensitive personal information), such consent will be sought separately, clearly, and in plain language. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

amjli does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate contractual or legal safeguards:

• Payment service providers: GCash, Maya, GrabPay, BPI, BDO, Metrobank, InstaPay, and USDT payment processors, for the purpose of processing your deposits and withdrawals. These providers operate under their own privacy frameworks and regulatory obligations.
• KYC and identity verification providers: Licensed third-party identity verification services engaged to assist amjli in verifying the authenticity of documents submitted during the KYC process.
• Game software providers: Game developers and live dealer studio operators whose games are hosted on the amjli platform may receive limited technical data (such as player session tokens and game round identifiers) to enable gameplay. No personal identity data is shared with game providers beyond what is technically necessary.
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities, where disclosure is required by law, court order, or regulatory mandate.
• Professional advisors: Legal counsel, auditors, and compliance consultants engaged by amjli under strict confidentiality obligations.
• Business successors: In the event of a merger, acquisition, or transfer of all or part of amjli's business assets, your personal data may be transferred to the successor entity, subject to the same protections described in this Policy.

amjli retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulation. Our standard retention periods are as follows:

Upon expiry of the applicable retention period, amjli will securely delete or anonymise your personal data in accordance with our internal data disposal procedures. Anonymised data that can no longer identify you may be retained indefinitely for statistical and business analytics purposes.

amjli uses cookies and similar tracking technologies on its website to ensure the platform functions correctly, to personalise your experience, and to support our security and analytics operations. The categories of cookies we use are as follows:

• Strictly necessary cookies: These cookies are essential for the amjli platform to operate. They enable you to log in to your account, maintain your session, and use core platform features. These cookies cannot be disabled without impairing platform functionality.
• Functional cookies: These cookies remember your preferences (such as language settings and responsible gaming limit configurations) to provide a more personalised experience on subsequent visits.
• Analytics cookies: amjli uses aggregated, anonymised analytics data to understand how players use the platform, which pages are most visited, and where technical issues occur. This data helps us improve the amjli experience for all Filipino players.
• Security cookies: These cookies help amjli detect and prevent fraudulent activity, bot traffic, and account takeover attempts.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the amjli platform. For detailed information on managing cookies in common Philippine browsers, refer to the help documentation of your browser.

amjli takes the security of your personal data seriously and implements a range of technical, organisational, and procedural safeguards designed to protect your information against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• Transport Layer Security (TLS 1.2 and above) encryption for all data transmitted between your device and the amjli servers.
• Encryption at rest for all stored personal data and KYC documents using industry-standard algorithms.
• Role-based access controls ensuring that amjli staff can only access personal data to the extent necessary for their specific job function.
• Multi-factor authentication requirements for all amjli staff accessing systems that contain personal data.
• Regular internal security assessments and vulnerability scanning of the amjli platform infrastructure.
• Contractual security obligations imposed on all third-party service providers that process personal data on amjli's behalf.

In the event of a personal data breach that is likely to adversely affect your rights and freedoms, amjli will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, as required under NPC Circular 16-03. Affected players will be notified promptly in accordance with our breach notification procedures.

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights in respect of your personal data held by amjli:

• Right to be informed: You have the right to be informed about how amjli collects and processes your personal data — which is the primary purpose of this Privacy Policy.
• Right of access: You may request a copy of the personal data amjli holds about you, along with information about how it is being used.
• Right to correction: If any personal data amjli holds about you is inaccurate, incomplete, or outdated, you have the right to request correction. For most account data, you can update your information directly via your amjli account settings or by contacting support.
• Right to erasure / right to be forgotten: You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to any overriding legal retention obligations (e.g., AML record-keeping requirements).
• Right to object: You have the right to object to the processing of your personal data where amjli relies on legitimate interests as the legal basis, or where your data is being processed for direct marketing purposes.
• Right to data portability: You may request that amjli provide your personal data in a structured, commonly used, and machine-readable format, where technically feasible.
• Right to lodge a complaint: If you believe that amjli has processed your personal data in violation of the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

To exercise any of the rights described above, please contact the amjli Data Privacy Officer via the contact details provided in Section 14 of this Policy. amjli will respond to all data subject requests within fifteen (15) working days of receipt, in accordance with applicable NPC guidelines.

The amjli platform is strictly intended for individuals who are 21 years of age or older, in accordance with the minimum age for online gambling participation mandated by PAGCOR. amjli does not knowingly collect, store, or process the personal data of persons under the age of 21.

All registration attempts are subject to age verification procedures. Where amjli discovers or reasonably suspects that an account has been registered by or is being used by a person under 21, the account will be immediately suspended. Any personal data associated with the underage account will be securely deleted, and any funds will be handled in accordance with applicable regulatory requirements.

amjli primarily stores and processes personal data within secure server infrastructure. In limited circumstances — for example, where amjli engages game software providers or KYC technology vendors whose servers are located outside the Philippines — your personal data may be transferred to, and processed in, a country other than the Philippines.

Where such cross-border transfers occur, amjli ensures that appropriate safeguards are in place to protect your personal data at a standard at least equivalent to that required under the Data Privacy Act of 2012. Such safeguards may include:

• Contractual clauses requiring the recipient to apply data protection standards consistent with Philippine law.
• Assessment of the adequacy of the data protection framework in the recipient country.
• Compliance with NPC guidelines on cross-border data transfer as they are issued and updated.

By using the amjli platform and providing your personal data, you acknowledge that such cross-border transfers may occur subject to the safeguards described above.

amjli reserves the right to update or amend this Privacy Policy at any time. Where changes are material — meaning they significantly affect how your personal data is collected, used, or your rights as a data subject — amjli will notify registered players by sending an email to your registered email address or by displaying a prominent notice on the amjli platform prior to the changes taking effect.

The effective date displayed at the top of this Privacy Policy will always reflect the date on which the most current version entered into force. We encourage you to review this Policy periodically. Your continued use of the amjli platform after any amendments have taken effect constitutes your acknowledgement of the updated Policy.

If you do not agree with any changes to this Privacy Policy, you may close your amjli account by contacting our support team via live chat and requesting account closure. Upon closure, amjli will retain your data only to the extent required by law, as set out in Section 7 of this Policy.

amjli has designated a Data Privacy Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Policy, you may contact the amjli DPO through the following channels:

• Live chat: Available 24 hours a day, 7 days a week on the amjli platform — the fastest way to raise a data privacy concern or submit a data subject access request.
• Email: [email protected] — please include "Data Privacy Request" in the subject line of your email. Our team will acknowledge your request within two business days and respond in full within fifteen working days.

If you are not satisfied with amjli's response to your data privacy concern, you have the right to escalate the matter to the National Privacy Commission of the Philippines, which may be contacted through the NPC's official website.